Help Center
Find answers to your questions and get the help you need
Contact Support
Get in touch with our support team for personalized help
Video Tutorials
Watch step-by-step guides to master SikaRemit
Documentation
Detailed guides and API documentation
Getting Started
Learn the basics of using SikaRemit
Creating an account
Guide
Setting up payments
Guide
First transaction
Guide
Payments & Transfers
Everything about sending and receiving money
Domestic transfers
Guide
International transfers
Guide
Payment methods
Guide
Account Management
Manage your profile and security
Profile settings
Guide
Security features
Guide
Two-factor authentication
Guide
Troubleshooting
Common issues and solutions
Payment failed
Guide
Account verification
Guide
Transaction status
Guide
Frequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login page and follow the instructions sent to your email.
What payment methods are supported?
We support credit cards, bank transfers, mobile money, and various digital wallets.
How long do transfers take?
Domestic transfers are instant. International transfers take 1-3 business days.
Is my money safe?
Yes, we use bank-level security and encryption to protect your funds and data.